The global economic downturn has had no major effect on Dubai Customs business plans. The authority will not make any staff layoffs either, but intends to recruit new employees based on business requirements.
This was disclosed by Abdul Rahman Al Saleh, the Senior Executive Director of Corporate Affairs during a monthly meeting.
The aim of the meeting was to enhance channels of communication among senior, middle management and other employees, discuss directives on best customer service delivery standards and identify business constraints with the aim of producing practical plans for development.
Al Saleh affirmed that Dubai Customs would recruit new employees to overcome lack of manpower at some customs centres. He welcomed the proposal for intensifying staff training programme that would help in keeping pace with customs business interests.
"Dubai Customs always seeks to communicate with all employees as part of its continuous reform and modernisation programme," Al Saleh said.
"Dubai Customs has adopted the open door policy and transparency under which it equally interacts with its people and clients. This ensures no barriers between the management and employees."
Ahmad Mahboub Musabah, the Executive Director of Clients Management Division said: "Such meetings would continue with all divisional employees and any constructive suggestion by any employee serving the business and assisting with best customer service delivery standards is welcomed."
This was disclosed by Abdul Rahman Al Saleh, the Senior Executive Director of Corporate Affairs during a monthly meeting.
The aim of the meeting was to enhance channels of communication among senior, middle management and other employees, discuss directives on best customer service delivery standards and identify business constraints with the aim of producing practical plans for development.
Al Saleh affirmed that Dubai Customs would recruit new employees to overcome lack of manpower at some customs centres. He welcomed the proposal for intensifying staff training programme that would help in keeping pace with customs business interests.
"Dubai Customs always seeks to communicate with all employees as part of its continuous reform and modernisation programme," Al Saleh said.
"Dubai Customs has adopted the open door policy and transparency under which it equally interacts with its people and clients. This ensures no barriers between the management and employees."
Ahmad Mahboub Musabah, the Executive Director of Clients Management Division said: "Such meetings would continue with all divisional employees and any constructive suggestion by any employee serving the business and assisting with best customer service delivery standards is welcomed."
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